FAQ

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We are open: Daily 10 AM - 11 PM

What is a flying theater ride? What does it do?

Our flying theater ride lifts you up and suspends you in the air with your feet dangling, surrounded by a 50 foot dome screen.  The ride moves you up and down and pitches you forward and back to simulate flight as you go on a journey across America. We sent drones and helicopters all over the country – from Niagara to the Everglades to Alaska and Hawaii, a total of 20 locations – to shoot a film exclusively for this ride.  You’ll experience the sights and sounds and movements and also wind, scents, and mists for a fully immersive flying experience!

What should I expect during the ride experience?

Guests will experience feelings of flight as they are suspended on an elevated platform. Throughout the ride, the platform and seats will heave, pitch, and move to simulate the feeling of flight. Guest will experience flashing lights, scents, motion, and light mist during the ride.

What locations do you visit in the film?

The film showcases some of the most iconic landmarks across North America from Niagara to the Everglades to Alaska and Hawaii, a total of 20 locations.

How long does the experience last?

The experience features an immersive queue that will take up to 45 minutes during peak hours, a 10-minute experiential pre-show that sets the stage for your flight, and the marquee flying ride lasts 6 minutes.

Is the time on my ticket the time that I ride?

The time on your ticket is your queue entrance time.  This does not include the preshow media or safety briefing.  Please allow 20 – 60 minutes for your experience after you enter the queue.

What if I am running late or cannot make my scheduled time? Can I still ride?

Yes! If you miss your scheduled entry time, we will make every effort to get your experience started as soon as possible.

Is there a height limit?

Guests must be 40″ to ride and guests between 40” and 55” must be accompanied by an adult. Guests taller than 76″ are not permitted on the ride. Guests who are unable or unwilling to ride are welcome to watch the film in the alternate viewing room.

Are children under 40″ free? Can we do a child swap?

Yes! Children under 40″ are unable to ride, but can watch the film in the alternate viewing room free of charge. A parent or other adult in the party will need to sit with the child in the Alternate Viewing Area while the other members of the group ride.  On the following ride cycle, the guest who sat out with the child will be able to ride while the others wait in the alternate viewing room or the lobby. Each member of the party will only be permitted to ride once.

Is there a weight limit?

There is not a weight limit for the ride, but guests must be able to fit in the seats with the safety belt properly buckled in order to ride.  The seats and restraint system are like those found in vehicle. The seats are 18” wide with armrests and the seatbelt is 72” long.  Most guests with a waist size up to 52” are able to ride comfortably. Guest who find they are unable to ride may experience the film in the alternate viewing area.

Can I ride if I use a wheelchair?

Our facility is fully ADA accessible for guests using wheelchairs or other mobility devices, however guests must be able to transfer to the ride seat and maintain upper body strength to ride. Guests who are unable to transfer to the seat may experience the film in the alternate viewing room inside the theater. Please consult a Team Member should you have any questions or need any assistance.

Can I ride if I am pregnant?

Riders are exposed to loads that highly exceeding their normal weight. Therefore persons with health problems and pregnant women may not participate in the ride. Guests who are unable to ride may experience the film in the alternate viewing room.

Can I ride with my service animal?

Animals of any kind are not permitted on the ride platform because they are unable to be securely fastened to a seat. Guests with services animals are welcome to ride, although a member of their party will need to sit with the service animal in the alternate viewing area.  The handler of the service animal may be separated from their service animal for a period of 10 minutes or more.   The member of the party who waited with the service animal will then be able to ride on the following cycle.  All guests must purchase a ticket to participate. Alternately, guests who are unable or unwilling to leave their service animal with another member of their group are welcome to watch the film in the alternate viewing room. Please consult a Team Member should you have any questions or need any assistance.

Is there a place to store my items?

Each seat has a small storage area underneath. Large items such as umbrellas, bulky bags, or other packages, as well as weapons of any kind, are not permitted on the ride and should be left with a non-rider. SkyFly: Soar America is not responsible for lost or stolen items.

Can I just walk up and ride?

You are welcome to purchase tickets in person for the earliest available entry time. Please note that during peak hours entry times may not be immediately available, so we encourage purchasing in advance if your plans are less flexible.

Can I bring a large group? Is there a group discount?

Yes, we offer discounts for groups of 10 or more! Please contact us to inquire about pricing and to schedule a group experience.

Can I purchase tickets without stopping at the Ticket Counter?

Yes! Tickets are available on our website that can be purchased in advance. Your ticket can be printed or shown on your mobile device.

How does this compare to other flying/motion theater rides?

We partnered with industry-leader Dynamic Attractions, who produces flying theaters for the leading theme parks across the world. While other flying or motion theaters move only your seat or a section of seats, our flying theater uses a 40-ton machine to lift the entire ride platform into the air and heave guests up and down to simulate flight. Come experience the difference!

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